Safety
Safety is the product
A companionship marketplace only works if everyone on it is who they say they are — and can get help instantly if something feels wrong.
SOS button
One tap alerts our safety desk, your emergency contact and shares your live location.
GPS sharing
Optional live location sharing for the full duration of a confirmed booking.
Hourly check-ins
Automated prompts during bookings. A missed check-in escalates to a human.
Two-sided verification
Customers verify ID and selfie. Companions add a passport photo and police clearance.
Fraud detection
Automated monitoring of payments, messaging patterns and account behaviour.
Blacklist system
Removed users are permanently blocked from re-registering with the same identity.
Report abuse
Report any user or booking in a few taps. Every report is reviewed by a moderator.
24/7 support
A real person is available at any hour of the day or night.
Ground rules
Meet in public. Stay in the app.
Bookings take place at public or professionally appropriate venues. Customers cannot contact companions directly until payment is confirmed, and all communication stays inside PlusOne so it can be reviewed if a dispute arises.
Zero tolerance
Any request for sexual services, escorting, solicitation or other illegal activity results in immediate permanent removal and, where appropriate, a report to the relevant Kenyan authorities.